Privacy Policy
Last updated: January 1, 2026
This notice describes our privacy policy (the "Notice"). By visiting this website, you are accepting the practices described in this Notice.
1. Information we collect
Volunteered information. We receive and store information you enter on the site or provide to us in any other way that personally identifies you to improve your experience, understand our visitors, and contact you when needed. This typically happens when you request a quote, submit a service request, or ask a question.
Automatic information. We collect aggregated site-visitation statistics using cookies. A cookie is a small data file our system transfers to your device to remember your preferences and enable features. You may disable cookies in your browser settings.
2. How we use information
We use the information we collect to respond to your request for quotes, issue policies, process claims, deliver customer service, administer our business, and comply with law. Credit card information (if any) is used only to bill you for the products or services you ordered.
3. Information sharing
We share your information with insurance carriers, underwriters, and service providers as needed to deliver the services you have requested. We do not sell your personal information to third parties for marketing purposes.
4. SMS Terms & Conditions
Consent. SMS opt-in or phone numbers collected for the purpose of SMS are not shared with third parties or affiliates for marketing purposes.
Types of SMS messages. Insurance renewal notices, cancellation reminders, payment reminders, and claims-information updates.
Opt-in. You may opt in by submitting an online form on this site or by explicit written consent.
Opt-out. Reply STOP to any message to opt out. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. For support, contact us at info@sliaca.com or (619) 777-7067.
5. Security
We use Secure Socket Layer (SSL/TLS) technology to encrypt data transmitted to and from this site. While we apply reasonable security measures, no electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of any account credentials.
6. Children
Our services are not directed at children. Users of the site must be at least eighteen (18) years old. If you believe a child has provided personal information, please contact us so we can remove it.
7. Google Analytics
Google Analytics may collect aggregated data about visitors to help us understand traffic patterns. The data collected via Google Analytics Demographics and Interest Reporting is not personally identifiable. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
8. Your California privacy rights
California residents may request disclosure of what personal information we collect, request deletion, and opt out of certain sharing. To exercise these rights, email us at info@sliaca.com with the subject line "California privacy request."
9. Contact us
Questions about this policy? Email info@sliaca.com or call (619) 777-7067.
Simple Lane Insurance Agency Inc.
1255 Avocado Ave, Suite 102
El Cajon, CA 92020
